Enterprise Partner Incubation Manager

At U.S. Bank, were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—thats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, were building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

What is the purpose of this Role?

The successful candidate will be responsible for embedding new partners to Elavon as well as supporting the development requirements of existing partnerships within Enterprise. Key responsibilities include

but are not limited to:

• Working with Partner BD teams to onboard partners in line with SLAs, as well as continually evolving this process with stakeholders across Elavon to develop a best in class partner boarding journey.
• Provide business consulting in early set up to ensure partners understands all processes, the required quality of applications/referrals and are operating in line with expectations.
• Work with Elavon colleagues to provide any follow up training or overviews of processes that are driving inconsistencies in partner referrals and applications (e.g. credit & risk, boarding, operations, pricing).
• Complete business development partner plan to expand Elavon share of wallet within the partner and/or grow our mutual business.
• Operate a strong consultative and analytical approach to maximize the complete range of revenue opportunities within each of your assigned partners.
• Agree and set clear expectations and commercial objectives (short-and long-term) with partners in your portfolio, with milestone delivery dates and longer term growth modelling to hand over to relationship management team after 12 months.
• Support key compliance needs and activities in the on-boarding and ongoing maintenance of new and existing partners.
• Explore incremental revenue opportunities above the forecasted performance given at point of partner intake to Elavon.
• Review and ensure all commercial terms agreed by partner are implemented accurately and are aligned to expected commercial outputs, balancing the needs of Elavon, our partners and merchants.
• Maintaining a high awareness and knowledge of Payment Card Industry, competitors and internal activities to ensure that all business opportunities are identified, considered and closed appropriately.
• Ensuring partners achieve agreed annual, quarterly, and monthly sales objectives.
• Hold quarterly business review meetings (QBRs) with all partners to review performance and drive strategic objectives.

Which jobs(s) does this Role report to?

Head of European Enterprise Emerging Verticals

Fitness & Probity

This role is not a ‘controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011.

1. Accountabilities for your role - what are you expected to do?

• Demonstrable experience of achievement against target in a role that is focused on new business acquisition.
• Previous success in negotiating and managing partnerships within the payment market
• Previous success in negotiating and managing commercial models ( e.g. revenue share, buy rate/sell rate, margin management models)
• Broad commercial and financial acumen and awareness of issues involved in negotiating commercial models, contracts and has ability to negotiate logically and constructively
• Proven ability to develop and maintain an effective network of contacts and build relationships at all levels, internally and externally
• 5 years+ experience in a payments role including acquiring, partnerships, payment gateway and/or POS solutions
• Experience in launching new partnerships in collaboration with product and marketing teams
• Ability to establish and maintain strong relationships
• Strong understanding of all products and services in UKI payments industry
• Advanced knowledge of applicable policies and procedures and compliance maintenance
• Strong organizational, communication and negotiation skills
• Highly motivated individual
• Excellent communication/relationship management and negotiation skills
• An aptitude to detect gaps, analyse and propose solutions
• Effective time management skills and ability to multi-task
• Strong presentation skills with experience speaking at events an advantage
• Willingness to travel
• Experienced to pitch to senior stakeholders in large organizations

2. Competencies for your Role - how are you expected to behave?

1. Collaboration

Develop strong relationships with key internal global stakeholders, to collaborate across the business and support strategy achievement, and in making critical recommendations / decisions, on prioritisation of requirements across the partner pipeline and portfolio.

2. Customer Centricity

Always putting customers and partners at the heart of decision making. Engaging with key partners as needed to act as an escalation point.

3. Drive for Results

Setting achievable yet stretching plans of how we can grow new partners, and aligning on key goals and objectives whilst ensure we meet all regulatory and compliance requirements and timelines.

5. Risk

Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.

6. Ethics and Trust

Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity

3. Competencies for your Role

• Highly motivated individual
• Excellent communication/relationship management and negotiation skills
• An aptitude to detect gaps, analyse and propose solutions
• Effective time management skills and ability to multi-task
• Strong presentation skills with experience speaking at events an advantage
• Willingness to travel

Experienced to pitch to senior stakeholders in large organizations.

4. Qualifications Required to perform your Role?

• Three years+ experience either within the payments or industry areas, and five year+ experience of

developing strategic plans of revenue growth with partners.

• A clear understanding of working within a regulated environment and the requirements of this

The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.

If theres anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.