Typist

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer

• Typist

Reports to

Shared Services Manager

Specific responsibilities (including but not limited to)

• Typing company documents for Property Loss Adjusters, including reports and correspondence from audio/dictation recordings.
• Type fast and accurately and can check documents for grammar, spelling and punctuation errors under tight deadlines.
• Issue payment reports/correspondence to insurers.
• Continuous attention to delivery of QPM - client and customer communication, care, and fulfilling basic satisfaction criteria, performance satisfaction criteria and unique (welcome and unexpected) satisfaction criteria.
• Using the content of the electronic file to obtain a comprehensive grasp of the case.
• Provide assistance with other roles and tasks as directed by the Customer & Shared Services Manager.

Qualifications/skills

• APA Desirable or willing to complete APA.
• High level of proficiency in Word, and good Excel experience.
• High level interpersonal and communication (verbal/written) skills.
• Excellent attention to detail.
• The ability to type from dictation.
• Type fast and accurately – high word per minute count.
• Strong organisational and multi-tasking skills.

Experience

• Previous typing experience
• Customer Service
• Property claims experience (desirable but not essential)
• Employment background in the insurance industry (desirable but not essential)

Personal attributes

• Excellent communication skills.
• Good organisational skills.
• Ability to prioritise.
• Team player.
• Capacity to work independently and demonstrate initiative.
• Willingness to learn and grow the insurance industry.
• Innovative.
• Willingness to operate flexible hours when if required.
• Sound knowledge of Sedgwick and its operation as a company (desirable but not essential).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Job Types: Part-time, Permanent

Pay: €15,000.00-€16,000.00 per month

Expected hours: 20 per week

Benefits:

• Work from home

Schedule:

• Day shift

Work Location: Remote