Regional Manager Telecoms Services & Deployment

ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy. Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business.

With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives. This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers and community.

Position Description

At Networks Telecoms, we pride ourselves on being at the forefront of utility telecommunications, playing a pivotal role in the seamless operation of modern electricity networks. As a leading-edge provider, we are integral to the success of the ESBs digital strategy, enabling innovative solutions and ensuring the reliability and efficiency of energy distribution. Our commitment to cutting-edge technology and continuous improvement makes us a crucial partner in driving the future of smart energy management.

As a regional manager in Networks Telecoms, you will be a key member of the Networks Telecoms leadership team, leading our regional telecoms service and deployment teams. Working in a collaborative and inclusive environment where your contributions are valued and recognised, you will be part of a team committed to maintaining and supporting a high-performing operational network. In this leadership position, you will take ownership of ensuring the reliable operation and maintenance of telecoms infrastructure across the region. You will manage work activities and resource planning to ensure efficient and effective service delivery. You will ensure that our network management processes and structures are actively maintained and continually improved. This role is pivotal in ensuring the successful operation and future development of ESBs national telecommunications network and supporting the achievement of the ESB Networks Net Zero Strategy.

Key Responsibilities

• Leadership of Regional Teams: Lead the Networks Telecoms regional teams to deliver the safe installation and maintenance of telecoms equipment and services. Ensure deployment projects are completed on time, within budget, and to the highest quality standards.

• Network Service and Maintenance: Oversee the ongoing maintenance and service of a wide variety of telecoms equipment, ensuring reliability and performance. Manage the teams task queue, prioritising urgent tasks and ensuring timely completion.

• Safety Leadership: Champion safety protocols and practices, ensuring all projects adhere to stringent safety standards. Promote a culture of safety and compliance across all project phases.

• Technology Integration: Oversee the integration of new infrastructure into ESBs telecoms network, ensuring seamless deployment and operation. Utilise best practices and industry standards to drive project success.

• Stakeholder Coordination: Maintain professional, timely, and productive communication with all stakeholders, including EirGrid, Networks Telecoms Programme Delivery and the PMO, internal service providers, vendors, and third-party suppliers.

• Resource Planning: Define resources and capability, estimate efforts, and plan project stages from initiation to closure.

• Contractor Management: Coordinate and manage contractors, ensuring they meet project requirements and standards.

• Governance and Reporting: Develop a strong governance culture and ensure adherence, while managing project reporting, risks, issues, and quality.

• Project Management Methodology: Ensure the ESB Project Management Methodology is used during all project phases from initiation to closure, and that all activities are meticulously planned and executed.

• Effective Communication: Maintain clear and consistent communication with all stakeholders, ensuring transparency and alignment throughout the project lifecycle.

• Collaborative Environment: Develop a collaborative work environment, encouraging teamwork and open communication across all teams, including contractor resources.

• Commercial Management: Oversee commercial aspects of projects, including budgeting, cost control, and contract management. Ensure financial objectives are met and commercial risks are managed effectively.

• Cross-Business Support: Collaborate with other business units within ESB Networks to ensure alignment and support for telecoms projects and initiatives.

• Support Leadership Functions: Assist other leadership functions within the organisation, providing strategic input and support to enhance overall project and organisational success.

• On-Call Engineer Role: Participate in an on-call or availability rota to provide technical support and ensure rapid response to critical issues. Act as a lead technical liaison for critical customer groups, understanding their requirements and expectations.

Experience and Qualifications

Essential

• Proven leadership experience

• 3rd Level qualification or equivalent work experience

• Full driving licence and access to a car

• Minimum of 5 years relevant experience.

• Proven ability to meet deadlines and manage multiple priorities

• Experience in delivering significant work programmes or project/contract delivery

• Contractor management experience

• Flexible approach to work, with a focus on excellent customer service

• Strong communication and report writing skills

• Effective stakeholder management

Desirable

• Team management experience

• Knowledge of telecommunications technologies and protocols

• Experience with preparation of safety documentation

• Excellent presentation and communication skills

• Familiarity with the ESB Project Management Methodology

• Technical knowledge of ESBs electrical and/or telecommunications networks

• Experience with writing and publishing documentation to the OneSource standard

• PSDP/PSCS Competency

• Project management qualification

Location

The three positions are based in the ESB regional offices in Leopardstown, Finglas and Rosbrien.

Flexibility for travel to meetings in other ESB offices or sites throughout Ireland is required. ESB promotes Smart Working, combining digital tools with a culture of trust and empowerment to enable flexible and remote working.

Why ESB?

• Opportunity to lead Irelands transition to net zero carbon future
• Progressive, hybrid working model
• Career development through mentoring and training
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Generous Pension
• Access to staff well-being programs
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Salary

Starting from €69,500 per annum

Closing date

23rd January 2025

Note: Please advise if you require any assistance or accommodations should you be called to attend an interview.

If you have any queries in relation to this job, please contact recruitment@esb.ie

Your application will be held in reserve for 6 months should you be suitable for the role