Account Support Manager

We have a fantastic opportunity for an experienced Account Support Managerto join our team! This is a unique chance to play a key role in delivering high-quality catering services, ensuring client satisfaction, and driving business growth across multiple sites.

Please, NOTE - The ideal candidate will be covering 7-day boarding schools over multiple locations and multiple services and will be expected to travel to them when required. The schools locations are in Dublin , Belfast , Galway and Co. Tipperary

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers

Main Responsibilities

1.Operations

• Check and Review the work of Managers and Supervisors
• Look for and implement opportunities to drive Sodexo revenue and labour productivity in your units.
• Plan and check that marketing initiatives are implemented

2. People

• Select, recruit and induct the right team.
• Develop people and ensure succession planning.
• Measure the performance of people by giving feedback and reviewing and completing appraisals.
• Communicate regularly - monthly face to face team briefing.

3. Client

• Ensure Managers deliver operation to the service standards agreed in the contract with clients.
• Attend monthly formal review with the clients along with Senior Account Manager as requested
• Implement Clients for Life processes

4. Finance

• Complete the unit budgets and forecasts.
• Protect the companys profit by supporting delivery of Sodexo budget each month.
• Generate the billing and maintain high quality records as requested by Senior account manager
• Ensure cash, stock, debt and assets are properly controlled

5. Growth

• Identify opportunities and raise them with your Account Manager and Business Development team.
• Review in detail and sign off pre-opening budgets for new units alongside Senior account manager

6. Business Improvement

• Be proactive in overcoming barriers to success.
• Provide feedback on how we can improve our performance.

Please see attached job description for further information regarding the role requirements

The Ideal Candidate

• Good front of house skills
• Excellent interpersonal skills
• Excellent team building skills
• Good financial acumen

Package Description

Up to €60,000 + 10% bonus + Car

Working with Sodexo is more than a job; its a chance to be part of something greater.

Youll belong in a company and team that values you for you; youll act with purpose and have an impact through your everyday actions; and youll be able to thrive in your own way.

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Were all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. Were an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that were on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

Were a Disability Confident Leader employer. Were committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.