Reservations Agent

The Galmont Hotel | Galway, County Galway | IE

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If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Reservations Agent - The Galmont Hotel below matches your qualifications.

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The 4* Galmont Hotel & Spa are currently recruiting a Reservation Agent. The role is a Part-time position covering a 7 day period. 2-3 days per week with additional hours available over the busy periods

PRIMARY OBJECTIVE OF POSITION

To maximize hotel revenue and guest satisfaction by receiving, handling and processing guest reservations under the direction of the Revenue Manager. The job incumbent should work in line with the hotels guidelines and business plan, and MHL guidelines and service concepts.

TASKS, DUTIES AND RESPONSIBILITIES

MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION

  • Greets guests over the phone in a friendly, courteous manner.
  • Records reservation information accurately; identifies and records group and transient business codes.
  • Informs other departments of VIP arrivals.
  • Identifies commissionable reservations and secures required information.
  • Records and processes deposit information.
  • Identifies and records special billing instructions; approves credit after consultation with the Revenue Manager.
  • Files all reservations in a systematic order for easy referral
  • Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms
  • Records requests for special accommodations and suites.
  • Assists with the preparation of the forecast and VIP list.
  • Achieves maximum occupancy and average rate by utilising yield management.
  • Uses up-selling techniques.
  • Handles all special requests appropriately.
  • Pre-blocks all special requests or VIP accommodations accurately.
  • Keeps the Revenue informed of new group bookings.
  • Utilises guest history files for personalised service at the hotel.
  • Maximises customer satisfaction and hotel revenue by promoting hotel restaurants and other services and facilities to guests.
  • Deals with assigned incoming correspondence and reservation messages in a timely and accurate manner.
  • Will be required to occasionally operate the switchboard during busy periods in the hotel.

Job Type: Part-timePart-time hours: 20 per week

Work Location: In person


Information :

  • Company : The Galmont Hotel
  • Position : Reservations Agent
  • Location : Galway, County Galway
  • Country : IE

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Reservations Agent job info - The Galmont Hotel Galway, County Galway above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Reservations Agent job info - The Galmont Hotel Galway, County Galway in 2025-01-31 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 2025-01-31 | Expired Date : 2025-03-02

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